Born out of a variety of province-wide projects, we are focused on the healthcare experience as a whole. Learn more about our programs and initiatives below!
We plan, implement and operate integrated models of care focused on transitioning patients home from hospital, and keeping patients home with the care they need.
The UHN Regional Provincial Program has over 17 years’ worth of experience in the delivery of sustainable change programs for the Toronto Region. UHN Connected Care has been selected as the Toronto Regional Delivery Partner. In this role, UHN Connected Care is brokering relationships between local OHTs and Ontario Health by supporting strategic priorities and delivery of digital enablers.
The following projects are examples of initiatives that UHN Connected Care has lead in recent years.
Connected Care works to deliver, spread, and sustain new models of care. We coordinate customized solutions at scale through strategic partnerships.
Change is advanced at the organizational, regional and population levels to meet the most pressing needs of the day. Collaboration informs transformative experiences so individuals and teams can truly be supported within the care continuum.
We strive to transform the care experience for individuals, essential care partners, and provider teams.
The Connected Care Hub delivers a more coordinated short-term model of care, including respiratory and transitional care. By providing an increased intensity of care for a short duration of time, we can transition patients sooner into the community (or keep patients at home) and prevent unnecessary Emergency Department (ED) visits and in-patient hospital admissions.
eReferral is a provincial initiative that simplifies the referral process between primary care providers, specialists/organizations through an electronic platform. This process enhances and streamlines the patient journey across the continuum of care.
As the Toronto Region Delivery Partner, UHN Connected Care is leading strategy and deployment efforts tailored to meet Toronto Region needs in adopting eReferral.
eConsult is a provincial initiative that enables primary care to seek timely access to specialist advice through a secure web-based tool often eliminating the need for a patient visit.
As the Toronto Region Delivery Partner, UHN Connected Care is leading strategy and deployment efforts tailored to meet Toronto Region needs in adopting eConsult.
UHN Connected Care in partnership with other organizations led the development of the first and largest electronic health record in Ontario. The project is the largest digital change initiatives that UHN Connected Care has led to date.
Formerly known as ConnectingGTA, this multi-million-dollar initiative spanned multiple organizations and convened health services providers, technical solution vendors, project management teams and clinicians to drive this program at scale.
During the COVID-19 pandemic the UHN Connected Care team took an operational leadership role in an equitable and community-led Toronto-wide vaccination rollout using data to prioritize the distribution and coordination of all system resources.
Working alongside primary care, long term care and City of Toronto partners, we activated a mobile sprint approach.
On Jun 27, 2021, we broke the world-record for number of vaccines administered in one day!
UHN Connected Care led the implementation of Online Appointment Booking in the Toronto Region to enhance the patient and provider experience by enabling patients to book, re-schedule or cancel virtual or in-person appointments at their convenience.
This reduced administrative burden as well as human resource strain of managing appointments.
UHN Connected Care supported the implementation of Remote Care Monitoring solutions in the Toronto region..
These solutions provide remote clinical care and support to enable the safe transition of patients from acute care to the community, enhance recovery and reduce the risk of complications.
In response to the COVID-19 pandemic, UHN Connected Care designed workflows for a new model of care in the Emergency Department (ED) to avoid unnecessary visits and improve access using a new digital front door.
The model was successfully piloted at UHN, Sunnybrook Hospital and Unity Health and efforts are now underway to expand provincially.
In response to the COVID-19 pandemic, UHN Connected Care led efforts to enable access to care for residents in hundreds of Long Term Care (LTC) homes across the province.
This was enabled through virtual care to reduce avoidable hospital transfers, and potential transmission of COVID-19 between providers, vulnerable LTC residents and staff.
